Collegewise’s employee handbook is now public

Last month, I released a brand new version of “Life at Collegewise,” our employee handbook. Joining a new company can be a difficult adjustment when you don’t know how things work, you don’t completely understand the culture, and you’re constantly having to ask questions. With nearly 70 fellow Wisers spread out all over the country (and increasingly all over the world), it’s even more important for us to make sure that those joining our family feel at home as quickly as possible. “Life at Collegewise” is here to help.

This document has always been private, shared only with current or soon-to-be Collegewise employees. Until today. Here is “Life at Collegewise” in its (almost) entirety. I’ve removed only two portions from this public version: (1) the steps to file an expense report (because really, who wants to read that if you aren’t filing one?), and (2) our company glossary, because it’s full of esoteric insider terms that just won’t make sense if you don’t work here.

So why share it?

First, we’re proud of what we’re building here, and even more importantly, that we’re all in this together. The words in “Life at Collegewise” are mine, but the work, the ideas, the initiative, and the investment—everything that makes us who we are—are the result of the collective contributions of everyone here today, and yesterday. It feels good to celebrate and to share it.

Second, we’re always preaching to students, colleagues, and colleges to be themselves. Contrived attempts to appeal to the masses are not good recipes for producing great work. “Life at Collegewise” is our way of saying, “This is who we are, this is what we care about, and this is why those things matter to us.” It won’t resonate with everyone, and we’re OK with that. The people with whom those beliefs and actions strike a chord are most likely to appreciate why, what, and how we do things.

Finally, I hope that “Life at Collegewise” inspires some change-makers at other companies to rethink their own life at work. Collegewise is not perfect—far from it. Nineteen years in, we’re still a work in progress, and we’re always trying to get better. But making things better starts with believing that things can get better. I hope “Life at Collegewise” makes you a believer, too.

And if you decide after reading “Life at Collegewise” that you might like to experience life here as a fellow Wiser, check out our open positions here. You might also enjoy this short video courtesy of our full-time filmmaker.