Where’s the handbook?

When someone new joins your club, organization, team, counseling office, etc., how do they learn how things work? Do you have a process to teach them what you stand for, how you operate, who does what, etc.?

If not, you might take a look at the employee handbook that Basecamp, the software company, recently made public. It’s a great example of an organization that’s thought carefully about how and why they do things, explained it in clear, thoughtful writing, and likely helped every newcomer not only feel excited about the place they’re joining, but also start producing great work even more quickly.

And here’s a past post with some snippets from Life at Collegewise, our version of an employee handbook.