After you submit your application for admission, it’s not unusual for colleges to send you a notice that they require more information. When that communication comes from an admissions office, it’s often because your file is still incomplete (a situation I described in this post).
But when you receive a similar request from a college’s financial aid office, it doesn’t necessarily mean you forgot to submit something that was initially required. Many colleges require additional information from some or all applicants, like a copy of your tax return. And the initial filing questions on the standardized forms don’t ask for that information.
Whether the request for additional information comes from a college’s admissions or financial aid office, don’t panic. Just send along the requested information as quickly as possible. And if you have any questions, contact the college’s admissions or financial aid office for clarification.